Starry is a different kind of internet service. We use next-generation technology to beam nothing but lightning-fast internet. And we’ve designed everything around the simple goal of making your internet life happier.
Data Engineering Manager
Director of Sales
Manager, Field Technician
Fiber Network Project Manager
Principal Embedded Software Engineer
Systems Software Manager
Vice President, Marketing
New York, NY
Site Reliability Engineer, Internet Firmware Validation
Principal R&D Engineer, Communications
Tier III Network Operations Engineer
🤖 WELCOME TO HAPPY INTERNETING 🙌
We love the internet, but not the complicated and expensive plans, bloated bundles, and poor customer experience. So we reinvented what it means to be an internet service provider, anchored on the core belief that everyone deserves access to affordable broadband.
At Starry, we use our next-gen technology to beam lightning-fast internet to your home. We eliminated the bundles, long-term contracts, crazy fees, and just left the good part: lightning-fast, incredibly reliable, awesome internet service, at one fair price. We built our own technology so that we could deliver the best internet at the lowest cost, without sacrificing quality or customer experience. Our goal is to delight our customers with the products we build and customer care they experience; and we’ve successfully done that since 2015.
Our people have a passion for serving customers and building great technology. We are curious, driven and entrepreneurial. But most importantly, we believe that the work we do matters, not just to us, but to the communities we serve and our customers.
GREAT SERVICE FOR EVERYONE 🚀
It's our core belief that everyone deserves access to affordable, high-quality broadband. In the United States, according to the Federal Communications Commission, more than 60% of all households only have one choice when it comes to broadband providers. Most communities are dominated by one provider, resulting in poor service and high prices.
We're using our next-generation technology to break the monopoly stranglehold over broadband to make better, more affordable broadband service available to everyone.
We are a customer-first company 🥇
Everything we do is through the lens of our customer, from the products we build to the customer care experience. Our goal in every customer interaction is to delight.
We believe passionately in the power and social good of connectivity to transform people’s lives through economic empowerment, education and health care access. Everyone deserves access to affordable, high quality broadband access - no matter where you live and our values are aligned in service of these dual missions: to delight our customer and provide affordable broadband access.
DIVERSE TEAMS FOR A DIVERSE CUSTOMER BASE 🤙🏿🤙🏽🤙🏻
We can’t build successful products or a customer experience that delights if our workplaces don’t reflect the communities we serve.
At Starry, diversity isn’t only about numbers, it’s also about a mindset that values and celebrates the things that make us different as much as the things we have in common. Diversity means inclusive practices in our workplace and in the internet service we deliver to our communities, which is why we continue to place a strong emphasis on expanding programs like Starry Connect, which focuses on serving un- and under-connected public and affordable housing communities.
Building a diverse and supportive workplace that reflects the communities we serve is a priority at Starry. We know we can’t be successful without a diverse workforce and we’re investing in the resources and programs necessary to ensure that diversity and inclusion is woven deeply into the fabric of our company’s DNA.
OUR PRODUCT AND COMPANY VALUES ARE BUILT ON EQUITY 🌎 🔌
Equity is about having a level playing field. In the world of broadband access, we are far from having equity or a level playing field. Starry set out to change that.
Access to affordable, high quality broadband has never been more important than during our nation’s response to the COVID-19 health crisis. If it isn’t clear by now: working and schooling from home doesn’t work if you don’t have quality internet access. And quality, affordable internet access isn’t evenly distributed across our communities.
Most people think of this digital divide as a rural vs. urban challenge, and while it’s true that many rural areas today lack adequate broadband connectivity, it’s equally true that many families living in neighborhoods in our densest cities also lack access to that same broadband connection. In some ways, the urban digital divide can seem even more cruel because the availability of super-fast broadband is so close, yet remains very much out of reach due to costs and broadband redlining - both consequences of an uncompetitive broadband market.
We strive to break the stranglehold of broadband monopolies on our communities. And if we’re successful, we’ll create more equitable and affordable access to educational and economic opportunities in the communities we serve.
YOUR REPRESENTATION MATTERS ✨
YOUR VOICE MATTERS 🗣
YOU MATTER 🤎
⭐️ Starry is proud to be an Equal Opportunity workplace. Just like the internet service we provide, we do not discriminate. We welcome people from all over the world to share their knowledge and perspectives with us. We believe it is important to embrace the unique backgrounds and perspectives of our employees to help foster a collaborative work environment that maintains (and celebrates) our entrepreneurial spirit.
⭐️ Starry works hard to ensure our company provides the tools and resources necessary for an open, supportive and collaborative work environment. As our company has grown, we’ve added benefits and programs to ensure that our employees feel supported. Our senior leaders have ‘open door’ policies and remain accessible to all employees. Our monthly All Hands meetings ensure continued transparency and open communication across the company.
⭐️ Starry’s leadership team understands the importance of investing in programs to support diversity, health and career growth at the company and has empowered our People Resources Team (HR) to stand up programs that support these pillars. Starry is growing at a rapid pace and being able to respond to the changing needs of our workforce is critical. Starry’s leadership team understands that and remains flexible in addressing these needs.
STARRY WILL LAND ON THE SIDE OF CHANGE ☄️
Our company has grown exponentially over the last two years and as we continue to grow, we’re standing up programs to ensure that we continue to create space and opportunities for underrepresented groups in our company. Later this year, we’ll be launching our first apprenticeship training program targeted at providing job and training opportunities to underrepresented communities. Additionally, we’re expanding our cooperative engineering program to develop relationships with a wider array of universities and engineering programs including HBCUs.
🙋🏽♀️ INTERVIEWING WITH STARRY 💻
- Step 1. Our interview process begins with an introductory phone screen with a recruiter
- Step 2. Followed by a phone screen with the hiring manager
- *For our engineering roles: we include a brief “homework assignment” as part of our initial screening.
- Step 4. Then, we move on to team interviews and if all continues to progress well, an offer!
💰 BENEFITS 🏄🏿♀️
Our benefits package ensures that our employees have access to the resources they need to stay healthy, both physically and mentally. We provide:
- ⭐️ Full medical, dental, vision and welfare benefits, with limited or no employee contribution required
- ⭐️ A generous vacation policy and 12 weeks of paid parental leave
- ⭐️ Starry recognizes the importance of financial security, so we also provide an auto enrollment 401(k) plan which allows for either pretax or post tax contributions.